refund policy
All our products are digital downloads.

The "Try Before You Buy" Guarantee

To ensure total satisfaction and technical compatibility, we provide a free, live, watermarked demo of every grammar engine. This demo allows you to test the logic, the interface, and the compatibility with your school’s hardware before any financial commitment is made.

Refund Policy

Because our products are digital downloads and are preceded by a full-featured demo, we operate a strict no-refund policy once the un-watermarked version has been purchased and downloaded.

Exceptions are made only under the following circumstances:

• Technical Failure: If the software fails to function as demonstrated in the demo version and our technical support team is unable to resolve the issue within 7 business days.

• Duplicate Purchase: If you accidentally purchased the same engine license twice.

If you experience any technical issues accessing your purchase, please contact

support@swiftfrench.com, and we will assist via Payhip.